General terms of delivery:

 PLEASE NOTE THAT WE ONLY SUPPLY TO RETAIL/WHOLESALE OUTLETS, NOT TO WEBSHOPS OR PRIVATE INDIVIDUALS!

 Prices

 All purchase prices mentioned in this price list/order site are exclusive of VAT.

 Depending on the season, availability, sizes and prices are subject to change.

 For fish under € 1.00 there is a minimum purchase of 25 pieces and under € 2.00 a minimum purchase of 10 pieces.

 Opening hours

 Monday to Thursday from 9:00 to 16:30.

 Friday from 9:00 to 13:00 hours.

 Orders

 Please place your order at least 2 days before delivery.

 This is to guarantee quality and completeness.

 Orders that are received later will only be delivered after consultation.

 In case of pick up it is recommended to pass a so-called stock order in advance by telephone, fax or email.

 Reptifood reserves the right to refuse orders without giving any reason, or to attach conditions to the order.

 Delivery

 Deliveries are made with our own transport on:

 A = Route West: Every Tuesday.

 North Holland north of Amsterdam.

 B = Route North : Every Wednesday.

 Groningen/Drenthe/Flevoland north of Lelystad.

 C = Route Middle : Every Thursday.

 Gelderland/Overijssel/Limburg/East Brabant.

 D = Route zuid 1 : Every Thursday, once every 14 days.

 Belgium 7000+8000/France in the line from Antwerp to Lille.

 E = Route zuid 2 : Every Friday.

 Utrecht/South Holland/North Holland until north of Amsterdam.

 Delivery Belgium

 Postcode 1000, 2000, 4000, 9000 every Friday

 Postcode 3000 every Thursday

 Postcode 7000, 8000 1 x per 14 days on Thursday (odd week)

 Postcode 5000, 6000 on request

 Transport costs         

 Orders below € 250,- - Net : € 10,= transportcosts

 Orders above € 250,- Net: free delivery

 Orders under € 175,- net we can not handle.

 Belgium

 Orders above € 400,- : Free house

 Orders between € 250,- and € 400,- : € 35,-transportcosts.

 Orders below € 250,- we can't handle.

 Complaints                     

 Only within 24 hours after receipt of the goods.

 Not guaranteed: Moonfish, Discus fish, Rays, L-numbers and special species.

 Rodents and reptiles cannot be returned.

 Quarantine                

 Should you require a quarantine facility, we can provide you with one for a fee of € 25,- Excl. 

 per week per residential with us.

 Please note! Reptifood is not responsible for any loss of life during the stay.

 Important                      

 Never use plants directly in an enclosure with shrimps and fish!

 Plants should always be rinsed off first and left separately under water for 48 hours.

 We are not liable for any consequential damage.

 Payment                         

 If not otherwise agreed, directly on delivery in cash and / or by continuous business direct debit.

 Pin payment is not possible!

 Payment by bank/giro net within 8 days after invoice.

 If for any reason payment is not made within 30 days, 2% interest per month or part thereof will be charged.

 All judicial and/or extrajudicial collection costs shall be borne by the buyer.