General terms of delivery:
PLEASE NOTE THAT WE ONLY SUPPLY TO RETAIL/WHOLESALE OUTLETS, NOT TO WEBSHOPS OR PRIVATE INDIVIDUALS!
Prices
All purchase prices mentioned in this price list/order site are exclusive of VAT.
Depending on the season, availability, sizes and prices are subject to change.
For fish under € 1.00 there is a minimum purchase of 25 pieces and under € 2.00 a minimum purchase of 10 pieces.
Opening hours
Monday to Thursday from 9:00 to 16:30.
Friday from 9:00 to 13:00 hours.
Orders
Please place your order at least 2 days before delivery.
This is to guarantee quality and completeness.
Orders that are received later will only be delivered after consultation.
In case of pick up it is recommended to pass a so-called stock order in advance by telephone, fax or email.
Reptifood reserves the right to refuse orders without giving any reason, or to attach conditions to the order.
Delivery
Deliveries are made with our own transport on:
A = Route West: Every Tuesday.
North Holland north of Amsterdam.
B = Route North : Every Wednesday.
Groningen/Drenthe/Flevoland north of Lelystad.
C = Route Middle : Every Thursday.
Gelderland/Overijssel/Limburg/East Brabant.
D = Route zuid 1 : Every Thursday, once every 14 days.
Belgium 7000+8000/France in the line from Antwerp to Lille.
E = Route zuid 2 : Every Friday.
Utrecht/South Holland/North Holland until north of Amsterdam.
Delivery Belgium
Postcode 1000, 2000, 4000, 9000 every Friday
Postcode 3000 every Thursday
Postcode 7000, 8000 1 x per 14 days on Thursday (odd week)
Postcode 5000, 6000 on request
Transport costs
Orders below € 250,- - Net : € 10,= transportcosts
Orders above € 250,- Net: free delivery
Orders under € 175,- net we can not handle.
Belgium
Orders above € 400,- : Free house
Orders between € 250,- and € 400,- : € 35,-transportcosts.
Orders below € 250,- we can't handle.
Complaints
Only within 24 hours after receipt of the goods.
Not guaranteed: Moonfish, Discus fish, Rays, L-numbers and special species.
Rodents and reptiles cannot be returned.
Quarantine
Should you require a quarantine facility, we can provide you with one for a fee of € 25,- Excl.
per week per residential with us.
Please note! Reptifood is not responsible for any loss of life during the stay.
Important
Never use plants directly in an enclosure with shrimps and fish!
Plants should always be rinsed off first and left separately under water for 48 hours.
We are not liable for any consequential damage.
Payment
If not otherwise agreed, directly on delivery in cash and / or by continuous business direct debit.
Pin payment is not possible!
Payment by bank/giro net within 8 days after invoice.
If for any reason payment is not made within 30 days, 2% interest per month or part thereof will be charged.
All judicial and/or extrajudicial collection costs shall be borne by the buyer.
Onthoud mij